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PRIVACY POLICY

1.The name of the enterprise

IACE TRAVEL Corporation. (hereinafter referred to “We”, “Our”, or “us”)

2.Personal Information Protection Manager

Senior Executive Officer, Director of Administration
TEL:050-2018-3210

3.Provision of Personal Information to Third Parties

※1 Customer Information furnished by customers at time of inquiries, bookings.
Information Acquirer : IACE TRAVEL Corporation.
Where to provide information : Travel Vendors (shown on the contract)
Providing Item of Personal Information : Name, Gender, Age (date of birth), Nationality, Passport Information

※2 Handling of Personal Information including Credit Card
Information Acquirer : IACE TRAVEL Corporation.
Where to provide information : Credit Card Settlement Agency
Providing Item of Personal Information : Card Number, Card Holder Name,Expiration, Security Code,Charge Amount,Purchase Product

※3 Handling of Personal Information related to Accident Insurance.
Information Acquirer : IACE TRAVEL Corporation.
Where to provide information : Insurance Company
Providing Item of Personal Information : Name, Address, Gender, Age (date of birth), Declaration Matters,Reservation Information

※4 Handling of Personal Information related to Customer Service Desk.
Information Acquirer : IACE TRAVEL Corporation.
Where to provide information : To investigate inquiries,
information may be provided to travel vendors and accident insurance company. Also, to consult and mediate inquiries,
information may be provided to arbitration institution.
Providing Item of Personal Information : Name, Address, Gender, Age (date of birth), Reservation Information

4.Entrust the Handling of the Personal Information

We may entrust all or part of the handling of the personal information.In such case, we will provide appropriate supervision to ensure that the level of personal information protection is sufficient.

5.Shared Use of the Personal Information

The Personal Information furnished by customers at time of booking may be shared to the extent mentioned the above purpose of use with affiliated companies.In such case, we will post on our website about the followings.

*the item of the personal information
*the extent of the company who share
*the purpose of use
*the person who is responsible of managing the information
*the way to acquire the information

6.Optionality of providing the Personal Information

Providing the personal information is optional.
We may not be able to offer our travel products depending of the items of the information that you do not provide.

7.Where to Complain about the Handling of Personal Information

IACE TRAVEL Corporation. Customer Service Desk
Nihonbashi-K Bldg. 7F, 1-14-5 Bakuro-cho, Nihonbashi, Chuo-ku, Tokyo 103-0002
TEL 050-2018-3210 or Inquiry Form
Mon~Fri 10:00-17:30 (closed on Sat, Sun, Holidays, New Year Holidays)

8. Authorized Personal Information Protection Organization

In the event that a complaint regarding personal information could not be resolved with us,the customer may ask further assistance to the following organization.
Name of Organization : JIPDEC 
Contact Information : Roppongi First Building 12F, 1-9-9 Roppongi, Minato-ku, Tokyo, 106-0032 Japan
TEL:03-5860-7565 0120-700-779

9.Obtaining Personal Information by a method that the person cannot easily recognize (Cookie Policy)

We use cookies to function properly and to improve your experience of our site.Cookies are small text files stored locally on your computers and cell phones when you visit our site.We use cookies for the following purposes.

*to store user’s past search history, and the customized setup of our site.
*to recognize your computer when you visit our website.
*to analyze your use of our products, services or applications.
*to personalize our site for you, including targeting advertisements which may be of particular interest to you.

Some cookies we use are from third party companies to provide us with web analytics and intelligence about our sites. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on and how long you are on our site. This code is only active while you are on our site. For more information on how these companies collect and use information on our behalf, please refer to their privacy policies:

*Google
https://policies.google.com/technologies/ads?hl=en
*Yahoo
https://legal.yahoo.com/us/en/yahoo/privacy/index.html
*Criteo
https://www.criteo.com/privacy/

We may use Google Analytics, provided by Google LLC to improve the performance of the website itself, and for improvements to the services offered to the customer by us through the website. Google LLC collect access information and analyze in accordance with their privacy policy. By installing the "Google Analytics Opt-out Add-on" in your browser, you can disable Google Analytics from collecting data about your usage.

*Google Analytics Terms of Service
https://marketingplatform.google.com/about/analytics/terms/us/
*Google LLC Privacy Policy
https://policies.google.com/privacy?hl=en
*Google Analytics Opt-out Add-on
https://tools.google.com/dlpage/gaoptout?hl=en

10.Requesting Disclosure of Retained Personal Information

In case that the disclosure, notification of the purpose of use, deletion, correction, suspension of use, suspension of furnishing to third parties of any personal information retained by us is requested, we will take necessary measures without delay in accordance with applicable laws, regulations and our internal policies. Please note that we may not be to accommodate your request by laws and regulation or such information is already destroyed after our storage period.

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